
This will be the place where user starts conversation. Then, click on the plus sign button on the right to open a menu. Go to Flows tab in the left sidebar menu and create a new Instagram Flow. It’s a tool that lets you create automation in Chatfuel. After creating an account, you will get first 50 conversations for free.

This is because you will need to connect your Facebook Page before turning on automation. We recommend using a Facebook account for registration. Go to and sign up using your Facebook account. To start, you need to create an account at Chatfuel. How to automate Instagram comments in Chatfuel Sign up with Chatfuel In this tutorial, we will focus on replying to Instagram comments. You can set up responses to FAQs, run promo campaigns or send people a link to your website. All they need to do is leave their email. After several minutes, your bot offers them a promo code for a future purchase. Our system replies and gives them a link to a website to check availability. Let’s start with a conversation example.Ī user leaves a comment asking if the item is in stock. In our case, we need to track and reply to Instagram comments. It lets you create a conversation logic between your users and a bot. It’s a no-code automation app for small and medium business owners. It also helps your business save money on staff. How fast your business replies and what engagement level your profile has.

This means that users post more, but also expect you to reply quickly. Around 1.16% per post, compared to 0.27% and 0.07% respectively.

Instagram has the highest engagement level compared to Facebook or Twitter. What you can do with automationĪutomation lets you send your customers a message and engage them right away. You can track comments yourself or hire somebody to do it for you. A unified activity feed helps Instagram engage users, but it makes comments harder to track. But notifications about new comments are in the same feed as your likes, new subscriptions, recommendations, etc. And if you are running a business, you can’t afford losing a single lead. On Instagram, you get a notification every time somebody posts a comment.
